Product Manager at Clio -- Vancouver, BC, Canada
// customer-obsessed, passionate problem-solver
With a background in marketing, communications, sales, project management, stakeholder management and more, stumbled into product management as the perfect fit for someone obsessed with the customer experience. Love to work collaboratively and cross-functionally with a team to identify customer problems and test possible solutions. Driven by the opportunity that exists in software to improve the lives of others.
Nearly a decade of experience in effective, detail-oriented project execution, from digging into complex data issues to inform product decisions or championing product discovery in software development, to vision development with nonprofit organizations and coordinating communications for a multimillion-dollar investment fund.
Experienced in user research, interviews, and testing, gathering insights from analytics, requirements gathering and documentation, vision development and communication, feature definition, user experience design, and close collaboration and effective teamwork with designers and software engineers to determine implications of design, functionality or technical decisions.
Clio is the world's leading cloud-based legal practice management software. As Product Manager, own the roadmap and strategy for a portfolio centered around Clio's iOS app, Android app and client portal.
Currently serving in a volunteer capacity as Board Chair for Chic Geek (Calgary), which is building a welcoming, supportive community for women at the intersection of technology and entrepreneurship.